• Learn to handle medical information request and inquiries from customers
• Learn to provide medical information support, such as searching and answering of medical information request from internal and external customers, and developing Questions & Answers for inquiries
• Learn to develop clinical study summaries, therapy guideline updates and training materials
• Learn how to review promotional materials in comply with industry standards and local regulations
• Learn how to plan and manage medical and clinical study projects (disease management programs and clinical studies)

• Confidential management of information
• Effective and timely maintenance of all filing
• High customer service delivery and positive and courteous communication with all (internal and external) parties
• Develop and implement services to assist in delivering better value to customers
• Work across the business as needed delivering projects on time and with high quality
  

Experience and education

• University students going into their final year of studies after the summer break, in the medicine or pharmacy related disciplines, with good academic results

Knowledge, skills, and abilities

• Good scientific and medical background knowledge
• Skilled in Internet searches for medical and scientific information
• Good working knowledge in Microsoft Office software
• Competent in English and Vietnamese language

QUALITATIVE FACTORS

• Positive "can do" attitude
• Ability to offer ideas and accept ideas of others
• Self starter, initiator, willingness to develop
• High motivation level with strong drive to achieve results and add value to the Company
• Collaborative, ability to work efficiently and effectively within a team environment
• Ability & willingness to constantly improve
• Professional personal appearance